Zoom Meetings

Announcements

Linux users using Zoom are going to need to download a new public key before they update to the most recent version before January 2023. For more, see "Downloading the public key for Linux."

What Is Zoom Meetings?

Categories: Video Conferencing, Authoring

Zoom Meetings is a web conferencing service that allows instructors to conduct synchronous, interactive class sessions with students remotely. Share video and your computer screen to lecture and explain course content. Interact with students through annotations, breakout rooms, poll questions, and more. Zoom also allows you to record lectures for students to review later.

Go to Canvas Zoom Login Zoom Downloads

Tool Guides

Important

Make sure that your device meets Zoom's System requirements for PC, Mac, and Linux and System requirements for mobile.
Those new to Zoom should Login to Zoom here to create a Clemson account before logging in via Canvas, the desktop client, or the app.
When logging into Zoom, especially from the desktop client and mobile apps, use the "Sign in with SSO" or "Single Sign On" button/link then put "clemson" as the domain or your @clemson.edu email address as your company email address if prompted.
In Zoom documentation, "Zoom Web Portal" should be interpreted as https://clemson.zoom.us.
Clemson employees needing a large meeting or Zoom webinar should review relevant information in the Additional Information section.
Cloud recordings on Clemson Zoom accounts are deleted after 180 days. Learn more in our Additional Information section.
Currently, the oldest version of Zoom desktop client or app that can be used is 5.7.4.

Getting Started (All Users)

Mobile App (All Users)

Instructors and Meeting Hosts

Students and Meeting Participants

Additional Information

Who can use Zoom Meetings?

Zoom Meetings is available to all Clemson employees and students at no extra cost.
How can employees get personalized training on Zoom?

Clemson Online offers an Instructor-led training option for employees. Visit the Clemson Online Events page and schedule a Clemson Online Booking. You may have to click the "Show More Services" button to find this session topic.
For widely-attended individual sessions, do I need a Large Zoom Meeting or Zoom Webinar? And how do I get one?
If you need a virtual meeting space that can support more than 300 participants or need to further limit participant communication capabilities, then a Large Zoom Meeting or Zoom Webinar may be appropriate for you.

Please review the differences between Zoom Meetings and Zoom Webinars to confirm which you need.
- If you determine that you need a Large Zoom Meeting, email IThelp to apply for a Zoom Large Meeting license instead.
- If you determine that you need a Zoom Webinar (which is a separate product), apply for Zoom Webinar access through this Qualtrics form and refer to Zoom's Support Center for directions on how to use it.
*Please be aware that submitting a request does not guarantee your request will be granted. Further approval may be required.*
For virtual conferences, can I use Zoom Events? And how do I get Zoom Events?

Virtual conferences can now be hosted using Zoom Events. In conjunction with Clemson Online, Clemson University members can create and manage virtual or hybrid conferences using Zoom Events. Zoom Events allows for single-track or multi-track event conferences for either single-day or multi-day conferences. You can learn more about Zoom Events from this Zoom blog article, Elevate Your Virtual Experiences With Zoom Events.

To schedule a Zoom Event or to discuss whether Zoom Events is right for your conference, use the Clemson Online Bookings system to schedule a Zoom Consult.

*Please be sure to include a brief description pertaining to Zoom Events under the Provide Additional Information section*
My cloud recordings will go away after 210 days?

Yes. Zoom recordings that are older than 210 days are automatically sent to the trash and then permanently deleted 30 days afterwards. To save your recordings, you can Manually Move Your Zoom Files to Kaltura. You can also email ITHelp@clemson.edu to request that all future recordings be set to automatically transfer to Kaltura. All recordings made prior to this request cannot be moved automatically.

Please note: Once in Kaltura, the recording will be available for a year after the last time it was viewed.

If you have any questions or concerns, please contact CCIT at (864) 656-3494, ITHelp@Clemson.edu, or https://ccit.clemson.edu.
Why are my meetings timing out after 40 minutes?

The forty minute time limit occurs on Zoom's free accounts. Be sure that you are logged in to your Clemson account when creating and joining meetings to avoid this issue.

To login to your Clemson account, use this Login to Zoom or the "SSO" or "Single Sign On" button/link in the desktop client or app. If asked for a domain, put "clemson".

If your Clemson email address was used to create a free Zoom account, Login to Zoom then contact IThelp@clemson.edu about combining your accounts.
Where are my recordings?
There are a few options:
- If you chose to save locally/on your computer, try referring to Finding and viewing local recordings.
- If you recorded to the cloud, refer to Managing and sharing cloud recordings.
- If you created the meeting with a different Zoom account, be sure that you are logged in to the correct account.
How do I use Zoom and the other technology in my classroom?

For information on classroom technology, see the Mixing Face-to-Face and Zoom page.

Tech Support

Clemson tech support is unavailable for apps from the Zoom Apps Marketplace.

Tool Comparison

At a Glance Tool Comparison
Name	Zoom	WebEx	MS Teams
Tool Icon
Extra Cost	None	None	None
University Tech Support	Yes	Yes	Not yet
Uses Clemson Login	Yes	Yes	Yes
Canvas Integration	Yes	Yes	Not yet
Accessibility	Great+	Fair+	Good*

*Rankings marked with asterisks are based on the tool's general reputation in the accessibility community or a VPAT review and not on testing that Clemson has completed.

+Rankings marked with a plus are based on testing completed in 2020.

Zoom Meetings

Announcements

What Is Zoom Meetings?

Tool Guides

Important

Getting Started (All Users)

Mobile App (All Users)

Instructors and Meeting Hosts

Students and Meeting Participants

More on Zoom Meetings

Additional Information

Tech Support

Tool Comparison

Follow Clemson Online

Resources

Apply or Give

Zoom Meetings

Announcements

What Is Zoom Meetings?

Tool Guides

Important

Getting Started (All Users)

Mobile App (All Users)

Instructors and Meeting Hosts

Students and Meeting Participants

More on Zoom Meetings

Additional Information

Tech Support

Tool Comparison

Follow Clemson Online