Pharmacy

We file as an in-network provider for most pharmacy insurance plans. Our goal is to have your prescriptions ready when needed. Please provide up-to-date pharmacy insurance information in MyHealth-e.

Prescription transfers may be requested by calling Redfern pharmacy at 864-656-3562 or using our online form.

Please note: Our pharmacy at Redfern is a preferred pharmacy for the Clemson Student Health Insurance Plan. Here, enrollees have no deductible and lower copays. 

Request refills 24 hours a day, seven days a week: 

• In the mobileRx App:

  • Apple App Store

  • Google Play 

• By calling the pharmacy: 864-656-3562 (follow the Interactive Voice Response (IVR) prompts)

Sign up for text message notifications in MyHealth-e to receive a text when your prescriptions are ready for pickup. If you do not enroll in text notifications, the pharmacy will notify you by email.

The pharmacy does not automatically refill prescriptions. This can make refilling/transferring prescriptions difficult during holidays, breaks and summer. The pharmacy will make every effort to send out compliance reminders via text or email prior to holiday campus closures as a reminder to fill your medication prior to leaving campus.

Safely dispose of your unused or expired medications in the drug take-back box, located in our pharmacy at Redfern.

Accepted

• Prescriptions
• Vitamins
• Prescription Ointments
• Pet Medications
• Prescription Patches
• Over-the-Counter Medications

Not Accepted

• Needles
• Inhalers
• Aerosol Cans
• Thermometers
• Lotions or Liquids
• Hydrogen Peroxide

There are possible advantages to having your prescriptions filled at SHS' pharmacy:

1. We are in the same building as the health care providers, so you can have your prescriptions filled without leaving the building.

2. If there are questions about your prescriptions or any changes that need to be made because of concerns or insurance requirements, we can talk with the provider right away. In most cases, we can make needed changes while you are on-site, and you still leave with your prescriptions filled.

3. We are there to make sure you receive needed medications as quickly as possible so you can start treatment as soon as possible.

We will verify your name, address, CUID number, date of birth, drug allergies and pharmacy insurance information. A valid government-issued photo ID is required for all controlled-substance prescriptions, so please bring your ID with you.

Yes, SHS' pharmacy can fill prescriptions written by SHS physicians and/or private off-campus physicians in South Carolina or other states. We also accept e-prescriptions from the Sullivan Center and from any office with e-prescribing authority, including controlled substance prescriptions. You may bring us your original prescription or your physician may call us at 864-656-3562, fax us your prescription at 864-656-2500 or e-prescribe your prescription. For transferred prescriptions (those originally filled at another pharmacy), we must call the original pharmacy. To do so we will need your prescription number from your label, phone number of the pharmacy, your name and date of birth. A valid government-issued photo ID is required for all controlled-substance prescriptions, so please bring your ID with you.

Yes, you may sign up for text messaging online or tell one of our staff.

If you call us and give verbal consent, which must include the person's name and relationship, it can be picked up by a third party.

YES; the pharmacy accepts many commercial insurances for prescription medications, in addition to the Clemson University Student Insurance Plan for undergraduate and graduate students and their spouses. If you have your insurance card and would like to give your information to our pharmacy, please do one of the following:

• Submit a copy of your pharmacy insurance information.
• Print and fill out the Pharmacy Prescription Card Information Form and fax it to 864-656-2500 , drop it off at the pharmacy inside Redfern Health Center, or give it to a pharmacy staff member at orientation.

This will make it easier and faster for us to process your prescriptions on insurance. There have been many changes to prescription insurance plans. The pharmacy staff is here to help you answer your questions, but the more you can learn about your coverage the better.

We encourage payment at the time of service. You may pay at Redfern with personal check, HSA, TigerStripe, Visa, MasterCard, Discover, American Express or Apple Pay. Our staff are available to discuss other payment options. If necessary, you can charge balances over $3.00 to your University account. All accounts must be settled prior to the next semester or graduation.

Our staff can assist with medication refills and transfers before you leave campus. In some cases, you may be able to purchase multiple months of certain medications (such as birth control pills). Our pharmacy staff will be happy to help you explore these options.

Our pharmacy is open throughout the summer and available to assist with your prescription needs. Graduating students can submit a transfer request or call to speak with a pharmacy team member.

Pseudoephedrine products may be purchased only at the pharmacy. If you do not have a prescription for a pseudoephedrine product, the Combat Methamphetamine Epidemic Act requires: storage behind-the-counter in the pharmacy, limits on quantities, photo identification and signature of the purchaser 18 years of age or older. Some of the most common products are: Sudafed (short-acting and long-acting formulations), Mucinex-D, Zyrtec-D, Claritin-D, Allegra-D and their respective generics.

Emergency contraceptive (Plan B or EContra EZ) is available in our pharmacy without a prescription. Some insurance companies cover the cost of emergency contraceptives in limited quantities with a prescription. Ask pharmacy personnel for details on receiving a prescription or order online.