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Student Health Services


  • Staffed by licensed pharmacists who are available to assist any Clemson student, spouse of student or employee with prescription or medication needs.
  • Fill prescriptions prescribed by Student Health Services providers and/or outside providers, located in-state or out-of-state.
  • Provide professional, confidential and courteous service in a time-saving environment at cost-effective, competitive prices.
  • Specialize in student health care needs, including immunizations, over-the-counter recommendations, travel questions and addressing any health-related concerns.

Easy Ordering and Pickup

  • Easily and quickly refill prescriptions using the MobileRx app (download in Apple App Store or Google Play). In the app you can see all active prescriptions and refill without needing a refill number. You can also set up reminders to take your medication. Other ways to refill prescriptions are listed below.
  • Order over-the-counter items online.
  • A valid government-issued photo ID is required for all controlled substance prescriptions and pseudoephedrine purchases.
Redfern Health Center Pharmacy

Hours of Operation

  • Monday-Friday – 8 a.m.-4:30 p.m.
  • Wednesday – 9 a.m.-4:30 p.m.

Frequently Asked Questions

  • Why should I consider having my prescriptions filled at Student Health Services' (SHS) pharmacy?

    There are possible advantages to having your prescriptions filled at SHS' pharmacy:

    1. We are in the same building as the health care providers, so you can have your prescriptions filled without leaving the building.

    2. If there are questions about your prescriptions or any changes that need to be made because of concerns or insurance requirements, we can talk with the provider right away. In most cases, we can make needed changes while you are on-site, and you still leave with your prescriptions filled.

    3. We are there to make sure you receive needed medications as quickly as possible so you can start treatment as soon as possible.

  • What information will the pharmacy staff ask me?

    We will verify your name, address, CUID number, date of birth, drug allergies and pharmacy insurance information. A valid government-issued photo ID is required for all controlled-substance prescriptions, so please bring your ID with you.

  • Will the pharmacy fill prescriptions from my private off-campus physician and/or refill prescriptions filled at other pharmacies?

    Yes, SHS' pharmacy can fill prescriptions written by SHS physicians and/or private off-campus physicians in South Carolina or other states. We also accept e-prescriptions from the Sullivan Center and from any office with e-prescribing authority, including controlled substance prescriptions. You may bring us your original prescription or your physician may call us at 864-656-3562, fax us your prescription at 864-656-2500 or e-prescribe your prescription. For transferred prescriptions (those originally filled at another pharmacy), we must call the original pharmacy. To do so we will need your prescription number from your label, phone number of the pharmacy, your name and date of birth. A valid government-issued photo ID is required for all controlled-substance prescriptions, so please bring your ID with you.

  • Will the pharmacy automatically refill my medication?

    The automatic refill process can make refilling and/or transferring a prescription difficult and time-consuming for the student. This is especially true during holidays, breaks and summer. Therefore, the pharmacy staff works with each individual patient to ensure they can obtain their medication during these times without issues. For your convenience, students have the capability of refilling prescriptions via telephone, mobilerx and online 24 hours a day.

  • How long does it take to have my prescription(s) filled?

    Generally, the pharmacy is less busy from 8:30–10 a.m. and 12:30–1:30 p.m. We suggest you call ahead for refills. Most prescriptions can be filled in 15 minutes or less, depending on the number of prescriptions you have to fill and the accuracy of your insurance information. We do have a system to help us find your insurance information, but it is always best to have a copy of your most current prescription insurance card with you because this information may change on a yearly basis or after a job change.

  • Will the pharmacy notify me when my prescriptions are ready?

    Yes, you may sign up for text messaging online or tell one of our staff.

  • Can someone else (roommate, friend, family member, etc.) pick up my prescription(s)?

    If you call us and give verbal consent, which must include the person's name and relationship, it can be picked up by a third party.

  • Does the pharmacy accept insurance cards?

    YES; the pharmacy accepts many commercial insurances for prescription medications, in addition to the Clemson University Student Insurance Plan for undergraduate and graduate students and their spouses. If you have your insurance card and would like to give your information to our pharmacy, please do one of the following:

    This will make it easier and faster for us to process your prescriptions on insurance. There have been many changes to prescription insurance plans. The pharmacy staff is here to help you answer your questions, but the more you can learn about your coverage the better.

  • What if you do not know your pharmacy insurance information?

    The pharmacy staff can locate most pharmacy insurance information using your home address and zip code. You may also have someone who knows the information fax it to 864-656-2500 or text it to your cell phone.

  • How do I pay for my medications?

    We encourage payment at the time of service. You may pay at Redfern with personal check, HSA, TigerStripe, Visa, MasterCard, Discover, American Express or Apple Pay. If necessary, you can charge balances over $3.00 to your University account. All accounts must be settled prior to the next semester or graduation.

  • I'm going away for the break (summer, holidays, semester, etc.). How can I be sure to have enough medication?

    You might be able to purchase multiple months of refills on certain medications (ex: birth control pills). The pharmacy staff will be glad to help you with this.

  • Can anyone have prescriptions filled at SHS' pharmacy, even in the summer?

    Continuing students (those returning next session) and Bridge students can have medications filled at the SHS pharmacy, even during the summer months. Once you have graduated, you can ask the pharmacy of your choice to call us at 864-656-3562, and we will be glad to transfer your remaining refills to them at no charge to you.

  • If I charge my prescription(s) and other SHS expenses to my Student Account, will my parents see the charge on my tuition bill?

    Unpaid charges are included on your tuition bill as an “Unpaid Redfern Charge.” This non-specific title will be the only reference to charges from SHS. Specific medication names, labs tests, etc., will not be included in the description.

  • Can I purchase pseudoephedrine products at the pharmacy?

    Pseudoephedrine products may be purchased only at the pharmacy. If you do not have a prescription for a pseudoephedrine product, the Combat Methamphetamine Epidemic Act requires: storage behind-the-counter in the pharmacy, limits on quantities, photo identification and signature of the purchaser 18 years of age or older. Some of the most common products are: Sudafed (short-acting and long-acting formulations), Mucinex-D, Zyrtec-D, Claritin-D, Allegra-D and their respective generics.

  • How can I purchase the emergency contraceptive?

    Emergency contraceptive (Plan B or EContra EZ) is available in our pharmacy without a prescription. Some insurance companies cover the cost of emergency contraceptives in limited quantities with a prescription. Ask pharmacy personnel for details on receiving a prescription or order online.

  • Does SHS' pharmacy sell over-the-counter products?

    Yes, the pharmacy has a variety of products available without a prescription. These products include medications for relief of pain, colds, coughs, allergies, nasal congestion, sore throat, GI problems, acid reflux and other conditions. We also have many miscellaneous items normally found in drug stores such as shampoo, contact lens products, feminine hygiene products, vitamins, even nail clippers and wax for braces. Our prices are very competitive with off-campus pharmacies and are lower in some cases.

    You can purchase products inside the pharmacy or order online.

Student Health Services
Student Health Services | Redfern Health Center, 735 McMillan Road, Clemson, SC 29634