Faculty and Staff Profile

Richard Pak

Educational Background

Ph.D. Psychology
Georgia Institute of Technology 2005

M.S. Engineering Psychology
Georgia Institute of Technology 2001

B.S. Applied Psychology
Georgia Institute of Technology 1997

Courses Taught

Introduction to Psychology (PSYCH 2010)
Usability evaluation (PSYCH 8400)
Human Factors (PSYCH 8350)

Profile

As the world becomes more automated, it is critical to understand how users of all ages and types behave and perform with autonomous technology. My interest is in understanding the psychological factors that determine successful interactions with automated technologies (e.g., consumer devices such as smartphones & GPS up to complex automated UAV control or human-robot collaboration).

Research Interests

Human-automation interaction
Human-robot interaction
Individual differences
Anthropomorphic interfaces
Factors affecting the successful use of information technology
Human factors in HCI

Research Publications

*Textor, C., *Zhang, R., *Lopez, J., *Schelble, B. G., McNeese, N. J., Freeman, G., Pak, R., Tossell, C., de Visser, E. J. (2022). Exploring the Relationship Between Ethics and Trust in Human-AI Teaming: A mixed methods approach. Journal of Cognitive Engineering and Decision Making.

*Schelble, B. G., *Flathmann, C., McNeese, N. J., O’Neill, T., Pak, R., & *Namara, M. (2022). Investigating the Effects of Perceived Teammate Artificiality on Human Performance and Cognition. International Journal of Human–Computer Interaction, 1–16. https://doi.org/10.1080/10447318.2022.2085191

Lopez, J*., Watkins, H*., & Pak, R. (2022). Enhancing Component-Specific Trust in Consumer Automated Systems through Humanness Design. Ergonomics.

Draheim, C., Pak, R., Draheim, A. A., & Engle, R. W. (2022). The role of attention control in complex real-world tasks. Psychonomic Bulletin & Review. https://doi.org/10.3758/s13423-021-02052-2

Detection of rare event automation failures in nearly perfect reliable automation. (2021). Fouroghi, C. K., Devlin, S., Pak, R., Brown, N. L., Sibley, C., & Coyne, J. T. Human Factors
Pak, R., Crumley-Branyon, J. J., de Visser, E. J., & Rovira, E. (2020). Factors that affect younger and older adults’ causal attributions of robot behavior. Ergonomics, 1-49.

Foroughi, C. K., Sibley, C., Brown, N. L., Rovira, E., Pak, R., & Coyne, J. T. (2019). Detecting automation failures in a simulated supervisory control environment. Ergonomics, 1–12. https://doi.org/10.1080/00140139.2019.1629639

Rovira, E., McLaughlin, A. C., Pak, R., & High, L. (2019). Looking for Age Differences in Self-Driving Vehicles: Examining the Effects of Automation Reliability, Driving Risk, and Physical Impairment on Trust. Frontiers in Psychology, 10, 800. https://doi.org/10.3389/fpsyg.2019.00800

Pak, R., & Mclaughlin, A. C. (2018). Aging, Technology and Health. Academic Press. https://www.elsevier.com/books/aging-technology-and-health/pak/978-0-12-811272-4

de Visser, E. J., Pak, R., & Shaw, T. H. (2018). From automation to autonomy: The importance of trust repair in human-machine interaction. Ergonomics. *Winner of the 2019 Liberty Mutual Award for Best Paper.

Pak, R., Rovira, E., McLaughlin, A. C., & Leidheiser, W. (2017). Evaluating attitudes and experience with emerging technology in cadets and civilian undergraduates. Military Psychology.

Pak, R., McLaughlin, A. C., Leidheiser, W., & Rovira, E. (2017). The effect of individual differences in working memory in older adults on performance with different degrees of automated technology. Ergonomics, 60(4), 518-532.

Pak, R., Rovira, E., McLaughlin, A. C., & Baldwin, N. (2017). Does the domain of technology impact user trust? Investigating trust in automation across different consumer-oriented domains in young adults, military, and older adults. Theoretical Issues in Ergonomics Science, 18(3), 199-220.

Rovira, E., Pak, R., McLaughlin, A. (2016). Effects of individual differences in working memory on performance and trust with various degrees of automation. Theoretical Issues in Ergonomics Science. doi:10.1080/1463922X.2016.1252806

Pak, R., McLaughlin, A. C., Leidheiser, W., & Rovira, E. (2016). The effect of individual differences in working memory in older adults on performance with different degrees of automated technology. Ergonomics. doi:10.1080/00140139.2016.1189599

Price, M. M., Crumley-Branyon, J., Leidheiser, W., & Pak, R. (2016). Effects of information visualization on older adults’ decision-making performance in a medicare plan selection task: a comparative usability study. JMIR Human Factors. doi:10.2196/humanfactors.5106

Pak, R., McLaughlin. A. C., & Bass, B. (2014). A Multi-level Analysis of the Effects of Age and Gender Stereotypes on Trust in Anthropomorphic Technology by Younger and Older Adults. Ergonomics

Price, M.M., Pak, R., Müller, H., & Stronge, A. (2013). Older adult’s perceptions of usefulness of personal health records. Universal Access in the Information Society, 12(2), 191-204.

Pak, R., Fink, N., Price, M., Bass, B., & Sturre, L. (2012). Decision support aids with anthropomorphic characteristics influence trust and performance in younger and older adults. Ergonomics.

Sack, O., Pak, R., & Ziefle, M. (2011). Older Adults’ Perception of Costs and Benefits of Web-Based and Mobile PHR Technologies: A Focus Group Approach. Information Quality in e-Health., 7058, 707-710.

Featherman, M., Wright, R. T., Thatcher, J., Zimmer, J. C., and Pak, R. (2011). The Influence of Interactivity on E-service Offerings: An Empirical Examination of Benefits and Risks. AIS Transactions on Human-Computer Interaction (3) 1, pp. 1-25.

Pak, R., Fink, N., Price, M., & Battisto. (2011). Two case studies in human factors and healthcare. In M. Ziefle & C. Rocker (Eds.), Human Centered Design of E-Health Technologies (272-295). Hershey: IGI Global.

Fink, N., Pak, R., & Battisto, D. (2010). Developing a usability evaluation tool to assess the patient room bathroom. Health Environments Research and Design Journal., 3(3), 22-41.

Pak, R., & McLaughlin, A. C. (2010). Designing Displays for Older Adults. Boca Raton: CRC Press.

Pak, R., Price, M. M., & Thatcher, J. (2009). Age-sensitive design of online health information. Journal of Medical Internet Research.

Battisto, D. B., Pak, R., Vander Wood, M. A., & Pilcher, J. J. (2009). Using a task analysis to describe nursing work in acute care patient environments. Journal of Nursing Administration, 39(12), 537-547.

Pak, R., Czaja, S. J., Sharit, J., Rogers, W. A., & Fisk, A. D. (2008). The role of spatial abilities and age in performance in an auditory computer navigation task. Computers in Human Behavior, 24, 3045-3051.

Pak, R.,& Price, M. M. (2008). Designing an information search interface for younger and older adults. Human Factors, 50, 614-628.

Honors and Awards

2019 Liberty Mutual Award

Links