We are an integrated, outpatient organization comprised of three divisions: Medical Services, Counseling and Psychological Services (CAPS), and Healthy Campus. Please click on the information below to learn more about our services, programs and new-student requirements.
All entering undergraduate and graduate students are REQUIRED* to submit the following items (your compliance will NOT be processed until both items are completed):
Obtain a verified** copy of your immunization record. Upload and enter immunization dates in MyHealth-e (Student Health Services' secure, online health portal).
Log in to MyHealth-e using your Clemson username and password.
Click "Medical Clearances" to upload your documents and enter vaccine dates.
Complete the Tuberculosis Risk Assessment Questionnaire in MyHealth-e.
In the “Medical Clearances” tab, click “Update” for the “High Risk Tuberculosis Screening Questionnaire.
If you have trouble logging in to MyHealth-e, call the Health Information Office at Redfern Health Center: 864-656-2234.
All forms should be submitted prior to July 1 for summer/fall enrollment and December 1 for spring enrollment. Students not in compliance with the immunization requirements may have a hold placed on future registrations and may be subject to a late fee.
*Exception: If you are only enrolled in online courses, you do not need to comply with medical clearance requirements. However, if you receive notices of non-compliance, contact Health Information at 864-656-2234.
**Acceptable forms of verification include one of the following:
We file as an in-network provider for most pharmacy insurance plans in our pharmacy at Redfern Health Center. Our goal is to have your prescriptions ready when you need them, so please use our online form to:
You may also complete the Pharmacy Prescription Card Information Form and/or Prescription Transfer Form and fax or mail them to the pharmacy in Redfern Health Center:
Redfern Health Center
Clemson University
735 McMillan Rd.
Clemson, SC 29634-4054
Fax: 800-747-3293
We courtesy file as an out-of-network provider for many commercial medical insurance plans. Insurance cards can be uploaded to MyHealth-e so we have your information on file. Please know that some plans will not reimburse for out-of-network services. You are responsible for any charges not paid by your insurance.
Clemson University offers a comprehensive Student Health Insurance Plan (SHIP) for which we are an in-network provider; claims are filed in-house. If you want to enroll, please follow instructions for Voluntary Students.
Clemson University offers a comprehensive Student Health Insurance Plan (SHIP) for which we are an in-network provider. Claims are filed in-house.
Health insurance is REQUIRED for the following students who are considered Mandatory Students:
Graduate students enrolled in nine or more credit hours in an on-campus or blended delivery degree program
Graduate students classified as graduate assistants (GAs) at all campus locations (GAs receive a per-semester student insurance subsidy when enrolled in the SHIP)
All F-1, F-2, J-1 and J-2 international students
If you fall into one of these categories, you are charged for the SHIP on your bill in iROAR. Please follow the steps below to activate your enrollment. You may submit a waiver if you have alternate insurance coverage that meets university requirements.
If you do not fall into one of these categories and are not charged for the SHIP on your bill in iROAR, you can still enroll in the SHIP as a Voluntary Student .
If you are considered to be a Mandatory Student (students required to have health insurance and are charged for the SHIP on their bill in iROAR) and you do not submit a waiver, you must complete the steps below to activate your enrollment. This can only be done during the open enrollment period.
Register for classes and wait 48 hours.
When it’s been 48 hours since you registered for classes, visit clemson.myahpcare.com.
Click on the link for "Mandatory Students" and follow the steps.
If you have alternate insurance coverage, we courtesy file as an out-of-network provider for many commercial medical insurance plans. Insurance cards can be uploaded to MyHealth-e so we have your information on file. Please know that some plans will not reimburse for out-of-network services. You are responsible for any charges not paid by your insurance.
To contact the Insurance and Billing Office, call 864-656-3561 or email RedfernInsBilling@clemson.edu.
Healthy Campus coordinates Aspire to Be Well, a CU 1000 undergraduate student requirement. Aspire to Be Well is a peer-led health, safety and resiliency focused dialog presented by Healthy Campus student facilitators. This 90-minute dialog covers areas key to maintaining a healthy and safe lifestyle, including overall well-being and resilience, alcohol and other drug misuse prevention, mental health and suicide prevention, and interpersonal violence prevention, while focusing on bystander intervention and campus resources. You will receive session and sign-up information in your @clemson.edu email account during the first week of classes. Online sign-up is required before attending a session.
Graduate students are strongly encouraged to attend Aspire to Be Well for Graduate Students. More information coming this Fall.
Redfern Health Center's on-site pharmacy fills prescriptions from Student Health Services (SHS) and non-SHS providers, and prescriptions can easily be transferred to Redfern's pharmacy. Many over-the-counter products are also available for purchase in the pharmay and online.
Pharmacy
University policy requires all students to pay the University health fee. The health fee provides students with a wide range of services.
Health Fee
Use the online portal, MyHealth-e, to schedule and cancel appointments, upload insurance information and immunization records, communicate with the health center, complete required paperwork and access medical/billing records.
Appointments can easily be made online or by calling the appointment line. When Redfern Health Center is closed, a CAPS after-hours counselor can be reached, and a virtual urgent care service is available for medical care.
