Profile Information

Profile

I am an Associate Professor of Management in the Wilbur O. and Ann Powers College of Business at Clemson University, where I lead the Management Information Systems and Supply Chain area and serve as Co-Director of the Master of Science in Data Science and Analytics program. My research examines how digital technologies shape organizational processes, individual behavior, and social outcomes, with emphasis on artificial intelligence and the organization of work, agile software development, trust in technology, digital platforms, and AI governance. My work employs empirical methods rooted in econometrics, field data, text analysis, and network analysis, and has been published in journals including the European Journal of Information Systems, the Journal of the Association for Information Systems, the Journal of Human Resources, IEEE Transactions on Engineering Management, Decision Support Systems, Computers in Human Behavior, and Communications of the AIS.

My current research develops a single claim: artificial intelligence restructures organizational problems rather than resolving them. Effort does not disappear when it is delegated, it changes form and location, and usually becomes harder to see. Three lines of work develop that claim: how delegating cognitive work to AI converts production into the harder and less legible work of supervising output one did not produce; where group-level social theory breaks down when AI acts as a social actor rather than a tool; and how organizations respond strategically to AI, including governance, risk disclosure, and the absorption of specialized enterprise software by general-purpose agents.

I am a recipient of the AIS Early Career Award (2016), the Clemson MBA Teacher of the Year Award (2024), and the Outstanding Reviewer Award from the European Journal of Information Systems (2021). I currently serve as an Associate Editor for the Journal of the Association for Information Systems and Communications of the Association for Information Systems. I have served as Associate Editor for the International Conference on Information Systems (ICIS), as an external grant reviewer for the Austrian Science Fund (FWF), and as a member of the Clemson University Faculty Senate from 2021 to 2026.

Before entering academia I spent fifteen years in information technology, including director-level roles at J. Walter Thompson and Team Detroit, where I led systems strategy for organizations of up to 3,000 users across three continents and drove an enterprise migration to agile development practices.

I hold a PhD in Information Technology Management from Michigan State University's Eli Broad Graduate School of Management, an MBA from Michigan State University, a Master of Music from the Shepherd School of Music at Rice University, and a Bachelor of Music from the Cleveland Institute of Music. I teach graduate and undergraduate courses in information systems, business analytics, data visualization, and Python programming.

Research Interests

• I am interested in the impacts of information technology on human behavior at the individual, group, organization, and societal levels.
• My current research develops three lines: individual cognitive labor under AI delegation, the boundary conditions of group-level social theory when AI acts as a social actor, and organizational and strategic response to AI, including governance, risk disclosure, and the absorption of specialized software by general-purpose agents.

Research Publications

• Tripp J., Sambamurthy, V. (2026). Can only managers enact formal control? The role of team-managed formal control in agile project success. Information & Management, 63 (6)
• Tripp, J., Wimble, M., & Shortridge, A. (2025). Advancing the third wave of geospatial analytics in IS research through spatially explicit theory and methods. Communications of the Association for Information Systems, 57(1), 35.
• Tripp, J., & Sambamurthy, V. (2025). How Agile feedback practice use impacts software quality. Journal of Computer Information Systems, 65(3), 314-330. DOI: 10.1080/08874417.2023.2286557
• Cunningham, S., DeAngelo, G., & Tripp, J. (2024). Did Craigslist's Erotic Services reduce female homicide and rape? Journal of Human Resources, 59(1), 280-315. DOI: 10.3368/jhr.0619-10270R3
• Tripp, J., McKnight, D. H., & Lankton, N. K. (2023). What most influences consumers' intention to use? Different motivation and trust stories for Uber, Airbnb, and TaskRabbit. European Journal of Information Systems, 32(5), 818-840. DOI: 10.1080/0960085X.2022.2062469
• Dinger, M., Thatcher, J. B., Grover, V., & Tripp, J. (2022). Workgroup embeddedness and professionalism among IT professionals: Impacts on work-life conflict and organizational citizenship. Journal of the Association for Information Systems, 23(5), 1295-1332. DOI: 10.17705/1jais.00763
• Chipidza, W., & Tripp, J. (2021). Symbolic capital and the basket of 8: What changed after the creation of the basket? Decision Support Systems, 149. DOI: 10.1016/j.dss.2021.113623
• Lankton, N. K., McKnight, D. H., & Tripp, J. (2020). Understanding the antecedents and outcomes of Facebook privacy behaviors: An integrated model. IEEE Transactions on Engineering Management, 67(3), 697-711. DOI: 10.1109/TEM.2019.2893541
• Chipidza, W., & Tripp, J. (2018). The social structure of the Information Systems collaboration network: Centers of influence and antecedents of tie formation. Communications of the Association for Information Systems, 42, Article 16. DOI: 10.17705/1CAIS.04216
• Tripp, J., & Armstrong, D. J. (2018). Agile methodologies: Organizational adoption motives, tailoring, and performance. Journal of Computer Information Systems, 58(2), 170-179. DOI: 10.1080/08874417.2016.1220240
• Lankton, N., McKnight, D. H., & Tripp, J. (2017). Facebook privacy management strategies: A cluster analysis of user privacy behaviors. Computers in Human Behavior, 76, 149-163. DOI: 10.1016/j.chb.2017.07.015
• Tripp, J., Riemenschneider, C., & Thatcher, J. B. (2016). Job satisfaction in Agile development teams: Agile development as work redesign. Journal of the Association for Information Systems, 17(4), 267-307. DOI: 10.17705/1jais.00426
• Lankton, N., McKnight, D. H., & Tripp, J. (2015). Technology, humanness, and trust: Rethinking trust in technology. Journal of the Association for Information Systems, 16(10), 880-918. DOI: 10.17705/1jais.00411
• Wimble, M., Tripp, J., Phillips, B., & Milic, N. (2016). On search cost and the long tail: The moderating role of search cost. Information Systems and e-Business Management, 14, 507-531. DOI: 10.1007/s10257-015-0293-4
• Wimble, M., Tripp, J., & Pentland, B. (2015). Want pudding? An analytic model of the benefits and constraints of process standardization in services. Journal of Management Systems, 25(1).