Faculty and Staff Profile

Marissa Shuffler, PhD

Educational Background

PhD Industrial/Organizational Psychology
University of Central Florida 2013

MA Industrial/Organizational Psychology
George Mason University 2006

BA Psychology, Organizational Communications, English
Pfeiffer University 2004

Courses Taught

Group & Team Dynamics (graduate & undergraduate)
Teamwork in the 21st Century (undergraduate)
Social Psychology (undergraduate)
Training & Development (graduate)
Current Issues in I-O Psychology (graduate)
Motivation & Attitudes (graduate)

Profile

Dr. Marissa Shuffler has over a decade of experience conducting basic and applied research in the areas of team development, leadership, and organizational effectiveness. Dr. Shuffler is an Associate Professor of Industrial/Organizational Psychology at Clemson University and Director of Clemson’s DIGITAL (Deriving Innovative & riGorous scIence for Teaming And Leading) Research Lab, supervising a team of graduate and undergraduate students. Her research focuses on the study of scientifically derived, innovative interventions needed to develop, sustain, and maximize inter- and intra-team functioning and wellbeing. Shuffler's work also addresses the challenges of leading and leadership development in high risk and complex environments, including healthcare systems, the military, and spaceflight. Dr. Shuffler has served as Principal or Co-Investigator on a range of large scale interdisciplinary research projects, including qualitative and quantitative research aimed at assessing the effects of relationship-oriented leadership in healthcare, the empirical investigation of key leadership and teamwork issues in virtual and distributed teams for NASA, and the design of training interventions aimed at improving multiteam system coordination and functioning. Additionally, Dr. Shuffler has conducted quantitative and qualitative research to assess training and development needs for military and civilian populations, including the design, implementation, and analysis of both field and laboratory experimental studies. Dr. Shuffler has conducted this and similar research for government, military, and industry, including the U.S. Army Research Institute (ARI), NASA, the National Science Foundation, the Center for Army Leadership, the Department of Homeland Security, the U.S. Air Force, and Prisma Health-Upstate (formerly Greenville Health System). To date, Dr. Shuffler has served as Principal Investigator or Co-Investigator for research projects totaling over $11 million in funding from federal and private entities, and served as a Collaborator on Clemson’s interdisciplinary team that secured a five-year National Science Foundation Research Traineeship ($1.9 million). In 2017, Dr. Shuffler was awarded a prestigious National Science Foundation CAREER grant for her research exploring team development interventions and the use of latent profile analysis as a mechanism for better designing interventions for team effectiveness. Dr. Shuffler’s scholarly achievements to date include an edited book, over 65 scholarly publications, and more than 200 presentations to national and international audiences. She serves as the Education & Training Committee Chair for the Society for Industrial-Organizational Psychology (SIOP), and is an Associate Editor for Organizational Psychology Review, in addition to serving on the editorial boards of the Journal of Business and Psychology, Small Group Research, and Military Psychology.

Research Interests

Teamwork, team dynamics, leadership, team and leadership development, virtual teamwork, geographic dispersion of teams, multicultural team leadership, multiteam systems, team building, team training, healthcare teams, teamwork profiles, team development interventions, dysfunctional teamwork, work meetings, Zoom and meeting fatigue, clinician burnout and well-being, the science of team science (SciTS), artificial intelligence and technology in teams

Research Publications

*Denotes student co-author.


Savage, N.*, Shuffler, M. L., Lutz, M., Neal, C., Sams, K., & Wiper, D. (2019). Enhancing medical practice to improve well-being. The Clinical Teacher, 16(4), 401-403.

Pendergraft, J. G., Carter, D. R., Tseng, S., Landon, L. B., Slack, K. J., & Shuffler, M. L. (2019). Learning from the past to advance the future: The adaptation and resilience of NASA’s spaceflight multiteam systems across four eras of spaceflight. Frontiers in Psychology, 10, 1633. DOI: 10.3389/fpsyg.2019.01633

Lazzara, E., Keebler, J., Shuffler, M.L., Patzer, B., & Miaisi, P. (2019). Considerations for multiteam systems in emergency medical services. Journal of Patient Safety, 15(1), 150-153. doi: 10.1097/PTS.0000000000000213

Allen, J., Reiter-Palmon, R., Prange, K., Shuffler, M.L., & Barber, E. (2019). Leader after-action reviews among emergency responder teams: How perceptions of leader behaviors relate to proximal and distal outcomes. Occupational Health Science. doi: https://doi.org/10.1007/s41542-019-00032-6

Shuffler, M.L., DiazGranados, D., Maynard, M., & Salas, E. (2018). Developing, sustaining, and maximizing team effectiveness: An integrative, dynamic perspective of team development interventions. Academy of Management Annals. Doi: http://dx.doi.org/10.5465/annals.2016.0045

Shuffler, M. L. & Carter, D. R. (2018). Teamwork situated in multiteam systems: Key lessons learned and future opportunities. American Psychologist, 73(4), 390-406. http://dx.doi.org/10.1037/amp0000322

Burke, C.S., Shuffler, M.L., & Wiese, C.W. (2018). Examining the behavioral and structural characteristics of team leadership in extreme environments. Journal of Organizational Behavior. doi: https://doi.org/10.1002/job.2290

Mroz, J., Allen, J., Verhoeven, D.C.*, & Shuffler, M.L. (2018). Do we really need another meeting? The science of workplace meetings. Current Directions in Psychological Science. https://doi.org/10.1177/0963721418776307

Shuffler, M.L., Kramer, W.S.*, Carter, D., & Rosen, M. (2017). Leveraging a team-centric approach to diagnosing multiteam system functioning: The role of intrateam state profiles. Human Resource Management Review. doi: 10.1016/j.hrmr.2017.08.003

Kramer, W.S.*, Shuffler, M.L., & Feitosa, J. (2017). The world is not flat: Examining the multi-dimensionality of culture and virtuality in teams. Human Resource Management Review. doi: 10.1016/j.hrmr.2016.12.007

DiazGranados, D., Shuffler, M.L., Savage, N.M.*, Dow, A.W., & Dhindsa, H. (2017). Defining the pre-hospital care multiteam system. In J. Keebler & E. Lazzara (Eds), The human factors and ergonomics of prehospital medicine (pp. 109-122). Taylor & Francis Group: Boca Raton, FL.

Shuffler, M.L., Verhoeven, D.C.*, Savage, N.M.*, Flynn, M.*, & Farago, P*. (2017). Shared team leadership. Oxford Bibliographies in Management. Oxford University Press. Doi: 10.1093/OBO/9780199846740-0131.

Shuffler, M. L., Jimenez-Rodriguez, M., & Kramer, W. S.* (2015). The science of multiteam systems: A review and future research agenda. Small Group Research, 46(6), 659-699.

Salas, E., Shuffler, M.L., Thayer, A. L., Bedwell, W. L., & Lazzara, E. H. (2015). Understanding and diagnosing teamwork in organizations: A scientifically based practical guide. Human Resource Management. Doi: 10.1002/hrm.21628.

Grossman, R., Thayer, A., Shuffler, M.L., Burke, C.S., & Salas, E. (2014). Critical social thinking training: a framework for design & delivery. Organizational Psychology Review. Doi: 10.1177/2041386614535423

Shuffler, M.L., Salas, E., & Rico, R. (2014). Pushing the boundaries: Multiteam systems in research & practice. Research on Managing Groups and Teams Book Series, Emerald Publishing.

Kramer, W.S. & Shuffler, M.L. (2014). Culture's consequences for leadership: The role of context in affecting leadership perceptions and performance. Industrial and Organizational Psychology: Perspectives on Science and Practice, 7(2), 199-203.

Shuffler, M.L., Salas, E., Yammarino, F.J., Serban, A., & Shirreffs, K. (2012). Putting the “we” in leadership: Continuing the dialogue to advance our science and practice. Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(4), 437-443.

Yammarino, F.J., Salas, E., Serban, A., Shirreffs, K., & Shuffler, M.L. (2012). Collectivistic approaches to leadership: Putting the “we” in leadership science and practice. Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(4), 382-402.

Wildman, J. L., Shuffler, M. L., Lazzara, E. H., Fiore, S., Burke, C. S., Salas, E., & Garven, S. (2012). Trust development in swift starting action teams: A theoretical framework. Group and Organization Management, 37(2), 137-170.

Grossman, R., Shuffler, M.L., & Salas, E., (2012). Moving beyond our comfort zone: Global leadership in hostile environments. Industrial and Organizational Psychology: Perspectives on Science and Practice, 5(2), 244-247.

Shuffler, M.L., DiazGranados, D., & Salas, E. (2011). There’s a science for that: Team development interventions in organizations. Current Directions in Psychological Science, 20(6), 365-372.

Connaughton, S. L., Shuffler, M.L., & Goodwin, G. F. (2011). Leading distributed teams: The communicative constitution of leadership. Military Psychology, 23(5), 502-527.

Gentry, W., Gilmore, D., Shuffler, M. L., & Leslie, J. (2011). Political skill as an indicator of promotability among multiple rater sources. Journal of Organizational Behavior. doi: 10.1002/job.740.

Mesmer-Magnus, J., DeChurch, L., Jimenez, M., Wildman, J., & Shuffler, M. L., (2011). A meta-analytic investigation of virtuality and information sharing in teams. Organizational Behavior and Human Decision Processes, 115(2), 214-225.

DeChurch, L., Burke, C. S., Shuffler, M. L., Lyons, R., Doty, D., & Salas, E. (2011). A historiometric analysis of leadership in mission critical multiteam environments. Leadership Quarterly, 22(1), 152-169. doi:10.1016/j.leaqua.2010.12.013.

Rogelberg, S., Allen, J., Scott, C., Shanock, L, & Shuffler, M.L. (2010). Effective work meetings and job attitudes: Eroding job satisfaction one bad meeting at a time. Human Resource Management, 49(2), 149-172.

Rosen, M. A., Shuffler, M. L., & Salas, E. (2010). How experts make decisions: Beyond the JDM paradigm. Industrial and Organizational Psychology: Perspectives on Science and Practice, 3, 438–442.

Shuffler, M.L., Wiese, C. W., Salas, E., & Burke, C. S., (2010). Leading one another across time and space: Exploring shared leadership functions in virtual teams. Journal of Work and Organizational Psychology, 26(1), 3-17.
Shuffler, M.L., Rico, R., & Salas, E. (Eds; in progress). Pushing the boundaries: Multiteam systems in research & practice. Research on Managing Groups and Teams Book Series, Emerald Publishing.

Paul, A., Shuffler, M.L., Wildman, J.L., & Gitlin, B. (in press). Leading global virtual teams: The supporting role of trust and team cognition. In E. Nikoi & K. Boateng (Eds.), Collaborative communication and decision making in organizations.

Salazar, M., Shuffler, M.L., Bedwell, W., & Salas, E. (2013). Toward a contextualized culture framework. In K. Sycara, M. Gelfand, & A. Abbe (Eds.), Models for Inter-Cultural Collaboration and Negotiation (pp. 27-52). New York: Springer.

Shuffler, M.L., Zajac, S., Darling, B., & Salas, E. (2013). Decision making in distributed multiteam systems. In S. Highhouse, R. Dalal, & E. Salas, (Eds.), Judgment and decision making at work.

Salas, E. & Shuffler, M.L. (2012). Writing grant proposals for military agencies. In R. Sternberg (Ed.), Building successful grant proposals from the top down and bottom up.

Shuffler, M.L., Burke, C.S, Kramer, W. S., & Salas, E. (2012). Team leadership. In M. Rumsey (Ed.), Oxford Handbook of Leadership.

Connaughton, S. C., Williams, E., & Shuffler, M.L. (2012). The role of social identity in multi-team systems. In S. Zaccaro, M. Marks, & L. DeChurch, (Eds.), Multiteam systems (pp. 109-140). New York: Taylor & Francis Group.

Salas, E., Weaver, S. J., & Shuffler, M. L. (2012). Learning, training, and development in organizations. In S. W. J. Kozlowski (Ed.). The Oxford Handbook of Industrial/Organizational Psychology.

Shuffler, M.L., Pavlas, D., & Salas, E. (2012). Military team effectiveness: A review, lessons learned, and future challenges. In J. Laurence & M. Matthews, Oxford Handbook of Military Psychology.

Bedwell, W. L., Shuffler, M. L., Wildman, J., & Salas, E. (2010). Self-directed work teams: Best practices for leadership development. In R. J. Burke & M. G. Rothstein (Eds.), Self-Management and Leadership Development (pp. 251-293). Northampton, MA: Edward Elgar.

Burke, C.S., Shuffler, M.L., Salas, E., & Gelfand, M.(2010). Multicultural teams: Critical team processes and guidelines. In (K. Lundby, Ed.), Going global: Practical applications and recommendations for HR and OD professionals in the global workplace (pp. 46-82). San Francisco, CA: John Wiley & Sons, Inc.

Salas, E., Shuffler, M. L., & DiazGranados, D. (2010). Flight crew performance at 30,000 feet: An updated perspective. In E. Salas, T. Allard, & D. Maurino, (Eds.) Human factors in aviation (2nd ed.).San Diego, CA: Elsevier.

Shuffler, M.L., Salas, E., & Xavier, L. (2010). The design, delivery, and evaluation of crew resource management training. In E.Weiner, B. Kanki & R. Helmreich (Eds.) Crew resource management (p.205-232). San Diego, CA: Elsevier.

Zaccaro, S. J., Heinen, B., & Shuffler, M.L. (2008). Team leadership: Key issues, models, and developmental prescriptions. In E. Salas., G.F. Goodwin, & C. S. Burke (Eds.), Team effectiveness in complex organizations: Cross disciplinary perspective and approaches (pp. 83-112). San Francisco: Jossey-Bass.

Zaccaro, S. J., Hildebrand, K., & Shuffler, M.L. (2008). The leader's role in team learning. In V.L. Sessa & M. London (Eds.), Group learning. Mahwah, NJ: Lawrence Erlbaum.

Honors and Awards

NSF CAREER Grant Recipient (2017-2022), "Detecting Patterned Profiles for Functional and Dysfunctional Teamwork"

CUSHR Embedded Faculty Fellow with Prisma Health, Spring/Summer 2020

Clemson University Board of Trustees Award for Excellence, 2019

Faculty Scholar, Clemson University School of Health Research (CUSHR), 2015-present

Watt Innovation Center Faculty Fellow, 2018-2020

Clemson Human Factors Institute Faculty Affiliate, 2017-present

Department of Psychology Outstanding Faculty Publication, Clemson University, 2019

Association for Psychological Science (APS) Rising Star Award, 2017

College of Behavioral, Social, & Health Sciences Excellence in Research Emerging Scholar Award, Clemson University, 2017

Department of Psychology Outstanding Faculty Publication, Clemson University, 2017

Presidential Merit Award for Early Career Excellence, Pfeiffer University, 2017

Hackman-a-thon Team Award, Inaugural INGRoup Hackman-a-thon Competition, 2017

College of Business & Behavioral Sciences Emerging Scholar Award, Clemson University, 2015

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