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Clemson Computing and Information Technology

IT Help

TigerHub

TigerHub is Clemson’s central IT Help request system. Through TigerHub, you can quickly and easily report a technology problem, get help or explore the full catalog of IT services.

  • Explore the full catalog of IT services and support.
  • Easily submit tickets related to hardware, software, password resets and more.
  • Chat with a Support Center staff member during our hours of operation.
  • Check on the status of your IT Help tickets.

Access TigerHub

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CCIT Support Center

The CCIT Support Center offers a wide range of support options and hardware repair with several methods to help you answer your questions as quickly as possible.

Email

Send a message to ITHelp@clemson.edu to automatically create a new IT Help support ticket.

Chat

To chat online with Support Center staff, visit TigerHub and click on the chat icon in the bottom-right corner of your screen.

Phone

Call (864) 656-3494 to speak with a Support Center staff member. Limited phone support is available outside normal hours.

In-Person Support

Drop by the CCIT Support Center, located on the second floor of Cooper Library, for in-person support.

Hours

Fall and Spring Hours

Day In Person Phone or Chat
Mon-Thu 7:45 a.m. - 8 p.m. 7:45 a.m. - 10 p.m.
Fri 7:45 a.m. - 6 p.m. 7:45 a.m. - 6 p.m.
Sat Noon - 6 p.m. Noon - 6 p.m.
Sun 1 p.m. - 8 p.m. 1 p.m. - 10 p.m.

Summer Hours

Day In Person Phone or Chat
Mon-Thu 8 a.m. - 6 p.m. 8 a.m. - 8 p.m.
Fri 8 a.m. - 5 p.m. 8 a.m. - 5 p.m.
Sat Noon - 5 p.m. Noon - 5 p.m.
Sun Noon - 5 p.m. Noon - 5 p.m.

Special Hours

Date Reason Hours
08/09/25Remote Support Only12:00PM - 5:00PM

New to Clemson?

Resources for Students

Resources for Faculty and Staff

Locations

The CCIT Support Center, located on the second floor of Cooper Library, is the primary location for getting IT help at Clemson University.

  • 116 Sigma Dr, Clemson, SC 29634

Tiger Tech Shop is your one-stop shop for everything tech at Clemson. Open weekdays from 8 a.m. to 4 p.m., Tiger Tech Shop offers laptops, tablets, accessories, warranties and hardware repair all under one roof.

  • 720 McMillan Rd, Clemson, SC 29631

Operations

The Information Technology Center (ITC) is the primary data center for Clemson University, housing the majority of Clemson's centralized, research and production systems.

  • 340 Computer Court, Anderson, SC 29625

Ravenel Research Center is home to offices for CCIT staff, including enterprise systems and applications, Medicaid IT services, infrastructure services and operations and project management.

  • 118 Ravenel Center Pl, Clemson, SC 29634