TigerHub
TigerHub is Clemson’s central IT Help request system. Through TigerHub, you can quickly and easily report a technology problem, get help or explore the full catalog of IT services.
- Explore the full catalog of IT services and support.
- Easily submit tickets related to hardware, software, password resets and more.
- Chat with a Support Center staff member during our hours of operation.
- Check on the status of your IT Help tickets.
CCIT Support Center
The CCIT Support Center offers a wide range of support options and hardware repair with several methods to help you answer your questions as quickly as possible.
Send a message to ITHelp@clemson.edu to automatically create a new IT Help support ticket.
Chat
To chat online with Support Center staff, visit TigerHub and click on the chat icon in the bottom-right corner of your screen.
Phone
Call (864) 656-3494 to speak with a Support Center staff member. Limited phone support is available outside normal hours.
In-Person Support
Drop by the CCIT Support Center, located on the second floor of Cooper Library, for in-person support.
Hours
| Day | In Person | Phone or Chat |
|---|---|---|
| Mon-Thu | 7:45 a.m. - 8 p.m. | 7:45 a.m. - 10 p.m. |
| Fri | 7:45 a.m. - 6 p.m. | 7:45 a.m. - 6 p.m. |
| Sat | Noon - 6 p.m. | Noon - 6 p.m. |
| Sun | 1 p.m. - 8 p.m. | 1 p.m. - 10 p.m. |
| Day | In Person | Phone or Chat |
|---|---|---|
| Mon-Thu | 8 a.m. - 6 p.m. | 8 a.m. - 8 p.m. |
| Fri | 8 a.m. - 5 p.m. | 8 a.m. - 5 p.m. |
| Sat | Noon - 5 p.m. | Noon - 5 p.m. |
| Sun | Noon - 5 p.m. | Noon - 5 p.m. |
| Date | Reason | Hours |
|---|---|---|
| 08/30/25 | Closed - Football Game | - |
| 08/31/25 | Reduced Hours | 12:00PM - 4:30PM |
| 08/31/25 | Remote Support Only | 4:30PM - 8:00PM |
| 09/01/25 | Labor Day Hours | 10:00AM - 6:00PM |
| 09/06/25 | Closed - Football Game | - |
| 09/20/25 | Closed - Football Game | - |
New to Clemson?
Resources for Students
Resources for Faculty and Staff
Locations
The CCIT Support Center, located on the second floor of Cooper Library, is the primary location for getting IT help at Clemson University.
- 116 Sigma Dr, Clemson, SC 29634
Tiger Tech Shop is your one-stop shop for everything tech at Clemson. Open weekdays from 8 a.m. to 4 p.m., Tiger Tech Shop offers laptops, tablets, accessories, warranties and hardware repair all under one roof.
- 720 McMillan Rd, Clemson, SC 29631
Operations
The Information Technology Center (ITC) is the primary data center for Clemson University, housing the majority of Clemson's centralized, research and production systems.
- 340 Computer Court, Anderson, SC 29625
Ravenel Research Center is home to offices for CCIT staff, including enterprise systems and applications, Medicaid IT services, infrastructure services and operations and project management.
- 118 Ravenel Center Pl, Clemson, SC 29634
