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GET IT HELP
- Online: clemson.edu/ccit/it-help
- Email: ithelp@clemson.edu
- Call or Text: (864) 656-3494
Read help articles or chat online with TigerHub:
IT Help PortalTigerHub
TigerHub’s IT Help Portal is Clemson’s central IT Help request system, designed to make getting technology support quick and easy. Explore the full catalog of IT services and support, read how-to articles, submit tickets for hardware or software issues, chat with a Support Center staff member during business hours and check the status of your existing IT Help tickets, all in one convenient place.
Access the IT Help PortalWireless (eduroam)
eduroam is the secure wireless network used by Clemson and many other campuses. Log in with username@clemson.edu and your Clemson password. Don’t forget to put @clemson.edu on the end of your username or you will not connect. Running your own Wi-Fi access point is a violation of your housing contract and interferes with eduroam access for those nearby.
Learn how to connect to eduroamResMediaNet
ResMediaNet allows you to connect your TV, gaming console, Roku, Apple TV, etc. to wireless in residence halls. Devices connected to ResMediaNet in your residence hall room will need to be registered on the Clemson network each year. Enter or manage your connected device’s MAC address via the Network Registration System.
Learn how to connect devices to ResMediaNetEthernet Ports
Devices connected to Ethernet ports in your residence hall room will need to be registered on the Clemson network each year. Once the device is connected to an Ethernet port, enter or manage your connected devices via the Network Registration System. If you are having issues with Ethernet ports in your room, email ITHelp@clemson.edu with the port description, room number and your contact information.
Learn how to connect to campus Ethernet portsPrinting with PaperCut
PaperCut allows students to print to any of the printers located in public computer areas on Clemson’s campus. Each semester all students are given a quota of funds that can be used for printing and plotting services. More information, including installers and quick start guides for Windows, Mac, iOS and Android, are available by visiting clemson.edu/papercut.
Learn more about printing with PaperCutTwo-Factor Authentication with Duo Mobile
Two-factor authentication adds a second layer of security to your Clemson accounts. If you have a new device, you will need to reactivate Duo Mobile on your new phone or tablet to continue accessing Clemson systems.
Learn more about Duo MobileTiger Tech Shop
Tiger Tech Shop is your one-stop shop for everything tech at Clemson! Open weekdays from 8 a.m. to 4 p.m. at 110 Hendrix Student Center, Tiger Tech Shop offers laptops, tablets, accessories, warranties and hardware repair all under one roof.
Tiger Tech Shop Online Store
